Get in Touch With Us
Whether you have a question about one of our reviews, spotted something that needs correcting, or want to suggest a Canadian casino we should take a closer look at — we want to hear from you. This page explains the best way to reach us and what happens once you do.
How to Reach the Team
Email is the most reliable way to contact us. Every message is read by a real person, and we aim to reply within two working days. Reach us at [email protected].
A little context in your opening lines goes a long way. Letting us know upfront what your message is about means we can get it to the right person quickly and respond more usefully.
What You Can Write to Us About
We receive all kinds of messages and welcome every one of them. The most common reasons readers get in touch include:
- Content questions — If something in our reviews or guides is unclear, or you would like more detail on a particular topic such as free spins offers or payment methods at Canadian casinos, just ask.
- Corrections and factual updates — We take accuracy seriously. If you have spotted something that looks out of date or incorrect — a bonus figure, a term, a piece of regulatory information — please flag it. We will investigate and update the page if needed.
- Casino suggestions — Know of a Canadian online casino you think deserves a place in our rankings? Tell us the name and why you think it stands out, and our research team will take a look.
- Reader feedback — Had a good or bad experience with a casino listed on this site? Your perspective is genuinely useful when we are weighing up how to rank and review operators.
- Editorial and partnership enquiries — If you represent a brand or organisation and would like to explore a working relationship, please introduce yourself clearly and explain what you have in mind. We assess all commercial enquiries against our editorial standards.
- Responsible gambling concerns — If you or someone close to you is struggling with gambling, mention it in your message and we will point you towards appropriate support resources in Canada.
What to Expect After You Email Us
When your message arrives, it is reviewed by a member of our editorial team. We do not send automated replies in place of a real answer. You will hear back from someone who has actually read what you wrote.
Our usual turnaround is two working days. During particularly busy periods it may take a little longer, but we will always follow up — no message is ignored or left permanently unanswered.
About Our Editorial Standards
Online Casino Canada researches and reviews online casinos available to Canadian players, with a focus on what matters most to readers: the quality and fairness of bonuses (including free spins offers), game selection, payment options, and licensing. Our editorial positions are not for sale — commission arrangements with operators do not influence rankings or written assessments.
Reader feedback is one of the ways we keep our content honest and current. If something we have published has affected you in any way, or if you believe a review does not reflect a casino's current offering, we genuinely want to know.
Our content is researched and written by our editorial team. This page was last reviewed by Eric Beaumont.
A Few Things That Help Us Respond Faster
- Include the name of the casino or the specific page you are writing about.
- Be as specific as possible — for example, quoting the exact bonus term or figure you think is wrong.
- If your query is time-sensitive, say so in the subject line.
- For partnership enquiries, include your company name and a brief description of what you are proposing.
Thank you for taking the time to reach out. We look forward to hearing from you.